Shipping Policy

 

Shipping Policy for PinkStore

Last Updated:01/09/25

Thank you for your interest in our products! This policy outlines all the important details regarding how and when we ship your order.

1. Processing Time

· All orders are processed within 1-2 business days (Monday to Friday, excluding holidays) after payment is confirmed.

· You will receive a confirmation email with your order number once your payment is processed. A second email with a tracking number will be sent once your order has been shipped.

2. Shipping Destinations

· We currently ship within the [United States / Canada / United Kingdom / EU / etc.].

· We also offer international shipping to select countries. Shipping costs and delivery times will be calculated at checkout.

3. Shipping Methods & Costs We offer the following shipping options at checkout:

Shipping Method Estimated Delivery Cost

Standard Ground 3-7 business days [e.g., $4.99 or Free on orders over $300]

Expedited (2-Day) 2-3 business days [e.g., $14.99]

Priority (Overnight) 1-2 business days [e.g., $24.99]

Please note: These are estimates. Delivery times may be longer during peak seasons or due to carrier delays beyond our control.

4. Order Tracking Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your package. You can use this tracking number on the carrier’s website (USPS, UPS, FedEx) for real-time updates.

5. Shipping Address

· Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

· If you need to change your address, please contact us immediately on our socials.  We can only modify the address if your order has not yet been processed for shipping.

6. Delays, Lost, or Stolen Packages

· Delays: While we provide estimated delivery times, we cannot guarantee them as they are handled by third-party carriers. We are not liable for delays caused by weather, customs, or other unforeseen circumstances.

· Lost/Stolen Packages: If your tracking information shows your package was delivered but you have not received it, please first check with your neighbors and your local post office. If the package is still missing, contact us within 7 days of the marked delivery date, and we will work with the carrier to investigate.

7. Returns

· Please see our [Return & Refund Policy] for detailed information on returns and exchanges. Shipping costs are non-refundable.

Contact Us If you have any questions about your order or our shipping policy, please don’t hesitate to contact our customer service team on any of our socials. We're happy to help!